Last updated on 30/05/2023.
Campbell Scientific, Inc. (CSI), is a USA-based company with affiliate offices around the world. Together, CSI and these affiliate offices form the Campbell Scientific Group.
This privacy policy explains how we use personal information we collect from you when you use this website.
Voluntary. We collect information that is voluntarily submitted through the forms on our website. In addition to the purpose-specific information you provide via these forms (e. g., a technical question or list of parts), we collect basic contact information and information about the industries that are most relevant to you. Examples of these voluntary forms include the forms to register for events, sign up for online accounts, request quotes, request technical support, register for downloads, complete customer surveys, provide feedback, and participate in discussions on our user forum.
Note: No customer credit card information is stored on Campbell Scientific computers or servers. Instead a secure, third-party payment processor is used for financial transactions.
Automatic. We automatically collect website usage information using the Google Analytics platform and our own programs. This information includes data such as the pages you visit, the links you click, your IP address, browser information, your geographic location, and your visit duration. This data does not include personally identifiable information. Data collected via Google Analytics is stored on Google servers.
Providing services. We use the information you submit through forms to respond to your requests (e.g., providing technical support, sending quotations, and processing orders). If you contact us from a country that is not served by CSI, we will pass on your details to the appropriate Campbell Scientific company or representative serving that area.
We will not share your personal information with organizations outside the Campbell Scientific Group and its representatives. One exception to this is that if you request credit terms, we may send your details to credit reference entities and fraud prevention agencies.
Product and website improvement. We may use the information you submit through forms and the information collected via our analytics programs to improve our product offering, increase the effectiveness of our websites, and to personalize your visits to our websites.
Communications. We may use the collected information to inform you of Campbell Scientific products and services via newsletters, event invites, new product launches, and other announcements. You have the right at any time to stop us from sending these marketing messages to you. To opt out of these emails, you may use the unsubscribe links in the emails you receive or email us at dataprotection@campbellsci.com. If you opt out of the marketing announcements, we will still retain your personal information in order to provide effective technical support.
We may use collected information to deliver advertising that is more relevant to you and to track that advertising via Google Analytics advertising features. You can opt out of Google Analytics by installing a browser add-on.
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email dataprotection@campbellsci.com. You may ask us to correct or remove information at any time.
We may use cookies, web beacons, and other tracking technologies to improve your experience and gather website usage data. Cookies are text files placed on your computer that store information about your activity, such as website preferences. Web beacons are invisible images used to track visits to pages and email messages. Other similar forms of browser storage also exist.
Our website site currently uses the following cookies:
If you opt to turn off cookies through standard browser settings, many features on the site may not function.
We use browser storage for a variety of utility-based purposes, such as hiding content you’ve chosen not to see and displaying your local time on forum posts.
This privacy policy only applies to this website only. The privacy policies of other Campbell Scientific Group companies may differ from this one.
We review our privacy policy regularly and will update it from time to time.
Please contact us if you have any questions about this policy:
Email:
dataprotection@campbellsci.com
Phone:
(435) 227-9999
Mailing Address:
DPO
815 W 1800 N
Logan, UT 84321
USA